Turn off the laptop and turn it back on after 30mins.Unplug the charge and use the laptop until the battery drains to 15%. ![]() Meanwhile, try the below steps to reinstall the battery drivers: Q: Have you updated the BIOS? Please do if you haven't, already: Click here to find it. Where can I find the correct drivers and how to reinstall them? Currently the drivers are all up to date. Q: Did you try reinstalling the battery drivers?Ī: I really do not know how to do that and I see that I can uninstall them but will I be able to install them again - I do not know. īased on the answer given I needed to do couple things, so lets look at this: The same issue as was already raised as we can see in ticket here. I can charge my laptop when it is completely powered off, but as soon as I turn the laptop on, it stops charging and starts running out of battery even though it is still plugged in and the white light comes on to show that it is plugged in.
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